Restore purchases
Make sure you're signed in to the App Store with the Apple ID you subscribed with. Then, in Inner Gold:
Me→Settings→Restore purchases
On a fresh install you can also tap Restore on the welcome screen.
Support
How can we help?
Most answers are below. If yours isn't, write to us and a person will reply.
Email us
frankdb1138@outlook.comInclude your iPhone model, iOS version and what you were doing when it happened. Screenshots help.
Common questions
Manage or cancel your subscription
Apple handles subscriptions, so you can change or cancel yours from Inner Gold or from iPhone Settings, under your name, then Subscriptions.
Me→Settings→Manage subscription
Cancel at least 24 hours before renewal to avoid the next charge. On the annual plan, cancel during the 7-day trial and you won't be charged.
Sync between devices
Inner Gold syncs through your private iCloud. Sign in with the same Apple ID on each iPhone and keep iCloud on for Inner Gold. You can check the status in the app:
Me→Settings→iCloud sync
New changes can take a few minutes to appear on another device.
Export your journal
You'll get a plain-text file with every journal entry, oldest first, to save or share wherever you like.
Me→Settings→Export my journal
Delete your data
Delete single items in the app, such as notes in the Journal or tiles on your boards. To erase everything, delete Inner Gold from your iPhone, then remove its iCloud data in Settings: tap your name, then iCloud, then Manage Storage. Inner Gold keeps no copy on any server, so there's nothing else for us to delete.
Curious how your data is handled? It's short and in plain language.
Read the privacy policy